Privacy Policy

Spectrum Mobile (Pty) Ltd

Last updated: May 01, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Spectrum Mobile (Pty) Ltd, Musgrave, Durban.
  • Cookies are small files placed on Your device containing browsing data.
  • Country refers to: South Africa
  • Device means any device that can access the Service.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any third-party entity processing data on behalf of the Company.
  • Usage Data refers to data collected automatically.
  • Website refers to Spectrum Mobile, accessible from www.spectrummobile.co.za
  • You means the individual or entity using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with personally identifiable information, including but not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

This may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Device identifiers

When accessing via mobile, additional data may include:

  • Device type
  • Mobile OS
  • Unique device ID

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity and store information.

These include:

  • Cookies (Browser Cookies)
  • Web Beacons (pixel tags, gifs)

Cookies may be:

  • Session Cookies (deleted when browser closes)
  • Persistent Cookies (remain on device)

Types of Cookies Used

Necessary / Essential Cookies

  • Type: Session Cookies
  • Purpose: Enable core website functionality

Cookies Policy / Notice Acceptance Cookies

  • Type: Persistent Cookies
  • Purpose: Remember cookie consent

Functionality Cookies

  • Type: Persistent Cookies
  • Purpose: Remember user preferences

Use of Your Personal Data

The Company may use Personal Data for:

  • Providing and maintaining the Service
  • Managing Your Account
  • Processing purchases and contracts
  • Contacting You (email, SMS, phone, notifications)
  • Marketing (unless opted out)
  • Managing customer requests
  • Business transfers (mergers, acquisitions)
  • Data analysis and service improvement

Sharing of Data

We may share Your data:

  • With Service Providers
  • During business transfers
  • With Affiliates
  • With business partners
  • Publicly (if shared in public areas)
  • With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary to:

  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Usage Data is typically retained for shorter periods unless required for security or legal reasons.

 

Transfer of Your Personal Data

Your data may be processed outside your country where laws differ.

By using our Service, You consent to this transfer.

We ensure reasonable safeguards are in place for data protection.

 

Delete Your Personal Data

You have the right to:

  • Delete Your data
  • Request deletion
  • Update or correct Your information

You can do this via your account or by contacting us:

  • Email: info@spectrummobile.co.za
  • Phone: 073 232 8786

Note: Some data may be retained where legally required.

 

Disclosure of Your Personal Data

Business Transactions

Your data may be transferred during mergers or acquisitions.

Law Enforcement

We may disclose data if required by law.

Other Legal Requirements

We may disclose data to:

  • Comply with legal obligations
  • Protect rights or property
  • Prevent wrongdoing
  • Ensure public safety

Security of Your Personal Data

We use commercially acceptable security measures. However, no system is 100% secure.

 

Children’s Privacy

We do not knowingly collect data from children under 13.

If such data is identified, it will be deleted.

 

Links to Other Websites

We are not responsible for third-party website policies or content.

 

Changes to this Privacy Policy

We may update this policy periodically.

Changes will be posted on this page and communicated where necessary.

 

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

  • Email: info@spectrummobile.co.za
  • Phone: 073 232 8786
Shopping Cart
Scroll to Top